Privacy Policy

Privacy policy

This Privacy Policy outlines how www.fitnessvaultpro.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have any questions, need more information about our privacy practices, or wish to make a complaint, please contact us by email at hello@fitnessvaultpro.com.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your purchases. We may also collect additional details if you contact us for customer support. In this Privacy Policy, any information about an identifiable individual (including the details below) is referred to as "Personal Information."

Device Information

Purpose of collection: To load the Site accurately for you and analyze Site usage to optimize our Site.
Source of collection: Collected automatically via cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes: Shared with our processor Wix.
Personal Information collected: Web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interaction with the Site.

Order Information

Purpose of collection: To provide products or services, process payments, arrange shipping, and provide invoices or order confirmations. We may also communicate with you regarding future products or services.
Source of collection: Collected directly from you.
Disclosure for business purposes: Shared with our processor Wix.
Personal Information collected: Name, billing and shipping address, payment information (including credit card details), email address, and phone number.

Sharing Personal Information

We share your Personal Information with service providers to help provide services and fulfill our contracts with you, as described above. For example:

We use Wix to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.wix.com/about/privacy.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests, or to protect our rights.

Using Personal Information

We use your Personal Information to provide services, including: offering products for sale, processing payments, shipping and fulfillment, and keeping you informed about new products, services, and offers.

Lawful Basis

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent
The performance of the contract between you and the Site
Compliance with our legal obligations
To protect your vital interests

Retention

We retain your Personal Information as long as necessary to fulfill our obligations, unless you request erasure. For more details on your right to erasure, see the 'Your Rights' section below.

Automatic Decision-Making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision significantly affects you.

We do not engage in fully automated decision-making with significant effects using customer data. Our processor Wix uses limited automated decision-making to prevent fraud, which does not have significant effects on you.

Your Rights

GDPR: If you're a resident of the EEA, you have the right to access, port, correct, update, or erase your Personal Information. To exercise these rights, contact us via the provided contact details.
CCPA: If you're a resident of California, you have the right to access, port, correct, update, or erase your Personal Information. To exercise these rights, contact us via the provided contact details. You may also designate an authorized agent for these requests.

A cookie is a small file placed on your device when you visit our Site. We use different types of cookies, including functional, performance, advertising, and social media cookies, to enhance your browsing experience. Cookies help us remember your actions and preferences to avoid you needing to re-enter information each time you visit.

Cookies also allow us to analyze website usage, such as first-time or repeat visits.

For more details on how we use cookies, please check Wix’s cookie information.

You can control cookies via your browser settings. Keep in mind that disabling cookies may impact your experience and some website features may become unavailable.

Do Not Track

Due to the lack of a consistent industry standard for “Do Not Track” signals, we do not change our data collection or usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons.

Complaints

If you would like to file a complaint, please contact us by email or by mail using the contact information provided above. If you're unsatisfied with our response, you have the right to lodge your complaint with the relevant data protection authority.

Last updated: 27/02/2025